Organisational Design & Development

Organizational design & development can be defined as a systematic approach to improving an organization’s effectiveness – an approach that aligns strategy, people and processes. It is the practice of planned, systemic change in the opinions, approaches and principles of employees for individual and company growth. Therefore, organizational development initiatives enable an organization to improve its efficiency and expand its productivity.

Business Modelling

A business model is described as the implementation framework for an organisation. It clearly outlines how an organisation intends fulfilling its purpose. Some organisations confuse a strategic plan with a business model, the strategic planning process outlines where an organisation intends to be in line with their overall vision. A business model however outlines how an organisation intends to implement their goals and objectives to deliver value to their customer.

Operational Excellence

Operational excellence is the execution of an organizations strategy as efficiently and effectively as possible. This includes the development and implementation of improved business processes, and creating a culture of high performance amongst employees.

Quality Management

Quality management is the act of overseeing all activities and tasks that must be accomplished to maintain a desired level of excellence. It ensures that an organization’s product or service is consistent. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it. In general, quality management focuses on long-term goals through the implementation of short-term initiatives. Thus, it requires that all stakeholders in a business work together to improve processes, products, services and the culture of the company itself.